WORK SATISFACTION IN THE NURSING STAFF OF A SECOND LEVEL HOSPITAL

Abstract

INTRODUCTION. Because work satisfaction is considered a key indicator of quality care, nurses should be immersed in an environment that positively impacts their professional development and the care they provide. OBJECTIVE. To determine the work satisfaction of nursing staff in a second level hospital. METHODOLOGY. Quantitative, descriptive and cross-sectional study based on a sample of 92 nurses from the inpatient services of a second level hospital. A sociodemographic and labor data questionnaire, and an extended version of the Font-Roja questionnaire, were applied, and SPSS version 24 was used for data analysis by means of descriptive statistics. RESULTS. The mean age of the participants was 38.9 years (SD= 10.2), with female the dominant gender (77.2%). A total of 84.8% of the nursing personnel were satisfied with their work, followed by 14.1% as dissatisfied and only 1.1% as moderately satisfied. The factors related to the highest overall work satisfaction were job pressure (M= 3.6, SD= 0.61), followed by interpersonal relationship with superiors (M= 3.6, SD= 0.82) and job satisfaction (M= 3.5, SD= 0.71). CONCLUSIONS. The nursing staff were generally satisfied with their work, but it is important to explore in depth the factors that may have an impact on their professional activity.